Terms and Conditions

ArenaCollectionz was founded by Oyein Odiah a mother of 2 beautiful girls. A lover of fashion and designers.

We specialise in luxury vintage designer handbags, clothings, shoes and accessories.

 

AUTHENTICITY

All our items are carefully sourced and authenticated in-house by out team of expert, for your peace of mind.

We pay attention to detail and provide the best for our customers.

           

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

+44 0207 183 2667

or send us an email to:

info@arenacollectionz.com

Thanks for submitting!

RETURNS POLICY

We offer a 14-day returns period from the date of delivery, for a full refund or exchange.

Items returned must be unworn and have all tags, labels and accessories as delivered for a full refund.

For return, kindly send us an email or phone +44 0207 183 2667

Cost of return is the senders responsibility and items must be returned via a tracked and insured service.

Items missing original tags and accessories will not be accepted.

Upon receipt of item, item will be inspected by our in house team.

Please allow 7 working days for refunds to be processed.

Custom duties/taxes are not refunded. 

For further info for refunds and exchange please email  :info@arenacollectionz.com

FAQ

Do you provide International delivery?

 

Yes, we provide International delivery.

 

How do I return an item?

 

Send us an email with your queries and a return label will be sent to you.

 

What is your returns policy?

 

Please refer to our returns policy above.

How do I track my order?

 

Once the item ships, a tracking no will be emailed to your mailbox.

 

How can I contact your couriers?

You will be able to contact the courier by logging to their website.

 

What are your delivery options?

 

Royal Mail Special Delivery (Local)

DHL Express For (International)